Patient Scheduler II

Key responsibilities

• Patient identification, registration, and scheduling
• After-visit summaries with estimates, patient checkout, and appointment/procedure/lab scheduling
• Obtaining required signatures and documents from patients
• Supporting population management, chronic disease management, and ACO initiatives through patient registry and outbound calling
• Full pre-registration, including guarantor updates and insurance eligibility verification
• Coordinating ancillary and procedure scheduling
• Handling incoming calls, follow-up and referral queues, and ticket scheduling
• Entering data accurately into the permanent electronic health record while speaking with patients
• Working as part of a care team to provide strong customer service and clinical outcomes
• Performing other clerical duties as assigned

Required qualifications

• 1 year of clinical healthcare experience, or
• 1 year of experience as a Patient Scheduler I, or
• 1 year of experience in a contact/call center

Benefits and perks

• Medical, dental, vision, life, and disability insurance
• Supplemental benefit options
• 401(k) with employer contributions
• Training, tuition reimbursement, and educational programs
• Flexible scheduling
• Generous time off
• Wellness resources for physical, mental, and emotional health