Patient Coordinator

RAYUS Radiology is seeking a Patient Coordinator to support patients and referring professionals by greeting customers, registering patients, and scheduling/authorizing appointments.

This is a full-time position working 40 hours per week. Shifts are from 8:30am to 5:00pm.

Key responsibilities

• Schedule patient examinations according to company policy
• Arrange transportation and hotel accommodations for patients when appropriate
• Communicate scheduling changes to the team to support patient satisfaction
• Pre-certify and authorize exams with patients' insurance companies as required
• Verify medical necessity on all exams as required
• Handle release of information requests for patients, referring offices, other medical facilities, attorneys, and insurance companies
• Follow up with patients to schedule future appointments as needed
• Greet and check in patients for vascular services
• Register demographic information and process payment plans and copays
• Answer phones and handle calls in a professional and timely manner
• Maintain positive interactions with patients, referring offices, and staff
• Support the vascular team to ensure the highest patient satisfaction
• Act as a liaison between the team and patients waiting for exams
• Maintain the front office lobby area and patient information materials
• Perform other duties as assigned