Medical Billing Administrative Assistant

Duties

• Provide administrative support to the medical billing team.
• Scan, upload, and organize medical records and billing documents into the EMR system.
• Verify that patient demographic and insurance information is complete and accurate prior to claim submission.
• Prepare and organize patient charts and billing packets for submission.
• Obtain missing documentation from providers, therapists, or patients as needed.
• Answer and route incoming telephone calls related to billing inquiries.
• Process incoming mail, faxes, and electronic correspondence.
• Open and sort mail accordingly.
• Track outstanding documentation and follow up with providers regarding missing reports or signatures.
• Assist with workers' compensation, no-fault, and commercial insurance documentation.
• Maintain accurate filing systems and electronic records.
• Prepare spreadsheets and reports for management.
• Assist with payroll, supply ordering, and other office administrative duties as assigned.
• Support special projects and departmental initiatives as needed.
• Generate patient statements and assist with payment collections as needed.
• Maintain compliance with HIPAA regulations, payer requirements, and company confidentiality policies.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1-2 years of administrative experience in a healthcare or medical office preferred.
• Experience working with EMR systems and Microsoft Office (Word, Excel, Outlook).
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Ability to maintain strict confidentiality.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.