Now hiring an Insurance Plan Specialist to support growth and maintain excellence in service and operations. This role plays a key part in safeguarding revenue, ensuring insurance information is accurate and up to date, and supporting seamless treatment planning for patients.
The position helps reduce outstanding accounts receivable and ensures insurance plans are correctly created, maintained, and linked to appropriate fee schedules.
Requirements & Qualifications
Key responsibilities
- Review practice schedules for upcoming patient appointments
- Contact insurance providers via phone and web portals for verification and eligibility
- Create and maintain insurance plans in Denticon
- Enter group numbers, employer information, maximums, and deductibles
- Record exceptions such as non-duplication clauses, waiting periods, and other plan clauses
- Input benefit details including frequencies and age limitations
- Attach correct fee schedules and update patient profiles accordingly
- Monitor for and prevent plan duplication
- Support treatment plan accuracy through updated insurance data
- Assist with additional administrative duties as needed
Qualifications
- 1–2 years of experience in a dental office or dental insurance billing environment
- Strong organizational, communication, and analytical skills
- Solid knowledge of dental insurance billing, accounts receivable, and fee schedules
- Effective problem-solving skills, especially with denied claims
- Professional, team-oriented, and dependable
- Comfortable with computers and dental management software
- High school diploma or GED required
Benefits & Perks
Benefits and perks
- Competitive pay
- Comprehensive insurance coverage after 90 days, including health, vision, dental, life, disability, and FSA
- 401(k) employer contribution plan after 90 days
- Quarterly performance bonus opportunities
- Employee assistance program
- Uniform allowance
- Paid time off and paid holidays
- Fridays off at 2 PM
- Volunteer opportunities with the Smile Squad and prize opportunities
- Team events, giveaways, and social campaigns year-round
- Birthday and work anniversary surprises
- Employee discounts at major retailers
Location
Durham, North Carolina, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
2 weeks ago