BCS, Inc. is a healthcare practice management firm seeking a Patient Accounting / Customer Service Representative to join its team in Waconia, Minnesota.
This full-time, on-site position works Monday through Friday from 8:00 AM to 4:30 PM at the company’s corporate office.
The role focuses on supporting third-party payers, patients, legal teams, and other professionals to resolve claim denials, delays, disputes, and patient information needs. The team spends most of the day online processing insurance details and interpreting information for patients and BCS clients.
The position involves phone and online communication with payers, government entities, and patients nationwide in a fast-paced business environment with deadlines and team commitments.
Experience in customer service or patient accounting is preferred but not required.
- Strong communication skills
- Comfort working with third-party payers and patients
- Ability to process insurance information online
- Familiarity with Word and Excel is helpful
- Voice communication skills are beneficial
- Willingness to learn; training is provided
Full-time benefits package includes:
- PTO accrual starting on the initial date of employment
- Group healthcare coverage
- 401(k) retirement plan access
Location
Minnesota, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago