Valeris is a life sciences commercialization partner focused on helping patients access and adhere to critical medications. The Executive Care Coordinator will manage patient access and reimbursement support throughout the patient journey, using phone, email, and internal systems to coordinate benefits, prior authorizations, appeals, and case resolution.
This role requires fluency in Spanish and English and supports patients, caregivers, HCPs, specialty pharmacies, and client stakeholders in a compliant, patient-focused manner.
Requirements & Qualifications
- Fluent in both Spanish and English
- Bachelor's degree required, preferably in healthcare administration, social science, or a related field
- In lieu of a degree, 5+ years of relevant experience in insurance reimbursement, patient access, direct patient care, or patient education
- Minimum 2 years of experience in insurance reimbursement, patient access, direct patient care, or patient education
- 2+ years of experience in healthcare access delivery or management preferred
- Strong understanding of medical terminology and coding systems, including ICD-10, CPT, and HCPCS
- Knowledge of healthcare compliance regulations, including HIPAA and Medicare/Medicaid guidelines
- Excellent communication, organization, attention to detail, and issue-resolution skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Prefer candidates able to type at least 35 WPM with 97% accuracy
- Remote eligibility depends on meeting work-from-home criteria and business need
Benefits & Perks
- Medical, dental, and vision coverage with HSA/FSA options
- Employer contributions toward premium costs
- Telehealth and Employee Assistance Program (EAP)
- Health Savings Account company match
- Free Basic Life and AD&D coverage
- Company-paid Short-Term Disability with optional Long-Term Disability
- 401(k) with 100% match on the first 5% contributed and immediate vesting
- Paid Time Off and Sick Leave
- Nine paid holidays plus two floating holidays
- Opportunities for advancement and professional growth
- Inclusive, mission-driven culture
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 week ago