Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable.
This entry-level role processes release of information (ROI) requests, specifically medical record requests, in a timely and accurate manner while maintaining HIPAA compliance and protecting patient privacy.
Position highlights
- Full-time schedule: Monday through Friday, 8:00 am - 4:30 pm EST
- Remote position
- High-volume production environment
- Uses multiple systems and dual monitors to document requests and status updates
- Company-provided equipment and structured training with mentor support
Key responsibilities
- Receive and process requests for patient health information
- Respond to calls from patients, insurance companies, and attorneys regarding medical record status
- Maintain confidentiality and comply with privacy regulations and HIPAA
- Prepare, assemble, scan, and transmit medical records accurately
- Handle inbound and outbound calls, walk-ins, faxes, mail, and data entry as needed
- Meet productivity expectations and support additional duties as assigned
Requirements & Qualifications
High school diploma or GED required.
Required skills and abilities
- Basic computer proficiency
- Strong data entry skills
- Professional verbal and written communication skills in English
- Detail-oriented and quality-focused
- Ability to organize and manage multiple tasks
- Comfortable working independently with minimal supervision
- Able to respond in a fast-paced, high-volume environment
- Willingness to work overtime during peak periods
- Ability to commute between locations as needed
Benefits & Perks
Comprehensive training program with job shadowing and mentor support.
Benefits
- Company-provided equipment
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
Location
South Carolina, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 week ago