The Authorizations & Medical Records Specialist manages authorization and medical record requests across the organization. This role also supports insurance verification and basic Office Coordinator duties as needed and provides coverage for those functions when required. The position reports directly to the Director of Administration.
Key responsibilities include:
- Tracking, submitting, and following up on authorization requests for all locations
- Processing incoming medical record requests
- Assisting with verification of insurance benefits and eligibility for incoming patients
- Cross-training in daily Office Coordinator tasks and providing on-site coverage as needed
- Maintaining accurate documentation in the EHR system, internal spreadsheets, and files
Requirements & Qualifications
Qualifications include:
- Previous medical office, billing, insurance, or healthcare administrative experience required
- Strong problem-solving ability and self-motivation
- Excellent attention to detail and organizational skills
- Ability to prioritize accuracy while managing multiple tasks
- Strong communication and customer service skills
- Ability to work independently and collaboratively
- Proficiency with Microsoft 365; Excel experience preferred
- Associate degree or higher preferred
Benefits & Perks
Benefits and perks offered:
- Employee discount on services and products
- 401(k) with matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Paid time off
- 6 paid holidays
- Bonus opportunities
Location
Tennessee, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 week ago
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