This position supports multiple offices, including the Warrendale location, with travel to the Butler and Pittsburgh offices as needed.
The Patient Care Representative serves as the first point of contact for patients and acts as a liaison for the practice. Responsibilities include greeting patients, answering phones, checking patients in and out, collecting demographic and insurance information, scheduling appointments, and performing general front-office administrative duties. The role also includes maintaining cleanliness and sanitation in patient reception and front office areas.
Travel to all offices and outreach clinics as required by the practice is essential. Travel reimbursement is provided.
High school diploma or equivalent.
Minimum 1 year of multi-specialty physician office front desk experience; ophthalmology or optometry experience preferred.
ACSR (Accredited Customer Service Representative) certification preferred.
Ability to communicate effectively and work collaboratively with physicians and other staff.
Must be able to work flexible hours and travel to all offices and outreach clinics as needed.
Working knowledge of Windows-based programs.
Working knowledge of practice systems such as PODIS, MDI, and/or Nextech preferred.
Ability to perform essential job functions with or without reasonable accommodation.
Reliable commute to Warrendale, Butler, and Pittsburgh required.
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Travel reimbursement
Location
Pennsylvania, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago