As a full-time Hospital Liaison, you will serve as a primary resource for hospital case managers and partner facilities, helping ensure patients receive the right home respiratory services and home medical equipment without delay.
You will coordinate order intake, generate required documentation, collect supporting records and signatures, and provide clear patient instruction on safe equipment use. The role also includes maintaining consignment inventory, completing assigned equipment deliveries and retrievals using company vehicles, and collaborating closely with Sales Representatives and the Regional Sales Manager to support relationship management.
Your day will balance remote coordination with timely touchpoints across partner facilities. You will review new requests, confirm what is needed for a clean and complete setup, keep communication moving through calls, email, and follow-ups, reprioritize as discharge schedules change, check consignment stock levels, and ensure patients are informed and supported throughout the process.
High school diploma or GED.
1 to 3 months of related experience, or equivalent.
Basic computer skills; Brightree experience preferred.
Ability to learn insurance qualification criteria and communicate coverage information.
Strong professionalism, organization, initiative, and customer service skills.
Medical, dental, and vision coverage
Life insurance
401(k) plan
Paid time off
Competitive salary
Location
New Mexico, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 week ago