As a Patient Access Representative at Saint Mary's Community Hospital, you will serve as a primary point of contact for patients and their families and play a critical role in the revenue cycle. This role focuses on registration, scheduling, and admitting workflows while ensuring a seamless patient experience.
You will handle high-volume administrative work, including patient data capture, insurance eligibility verification, processing medical records in the electronic health record (EHR) system, resolving registration or insurance discrepancies, and supporting patients through telephone and digital communication channels.
You will also communicate patient financial responsibilities, provide estimates and liability information, and facilitate point-of-service collections while maintaining a welcoming, organized, and compliant environment.
Required Qualifications
- High school diploma or GED upon hire
- 1 year of relevant experience in a healthcare or patient access setting preferred
- Knowledge of patient registration procedures and documentation
- Knowledge of health insurance payers
- Experience with real-time insurance eligibility verification
- Strong computer skills, including Microsoft Word, Excel, and data entry
- Ability to work in a fast-paced environment
- Strong attention to detail and commitment to patient confidentiality
Location
Nebraska, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago