This position supports the Pediatric Subspecialities department in Anchorage and serves as the first point of contact for patients and visitors in person and by phone. The role is focused on delivering exceptional customer service and maintaining a high level of patient satisfaction.
Schedule: Monday-Friday, day shift
Work location: Providence Alaska Medical Ctr-Anchorage
Workplace type: On-site
Requirements & Qualifications
Required qualifications
- 1 year of customer service experience, or successful completion of a Providence internship.
Preferred qualifications
- 1 year of medical office or healthcare experience.
- Comfortable working in a busy, multi-phone work environment.
- Basic experience with electronic medical records and/or computerized billing systems.
- Medical terminology experience.
- Rooming experience such as CNA, non-credentialed MA, EMT experience, or similar experience.
Benefits & Perks
Benefits and perks
- Comprehensive medical, dental, and vision benefits
- Retirement 401(k) Savings Plan with employer matching
- Life insurance
- Disability insurance
- Paid time off benefits, including parental leave, vacations, holidays, and health issues
- Voluntary benefits
- Well-being resources
- Additional compensation may be available, such as shift differentials, standby/on-call pay, overtime, premiums, extra shift incentives, or bonus opportunities
Location
Anchorage, Alaska, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago
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