Kidney Specialists of Minnesota is seeking a Medical Receptionist for its Roseville clinic. This role provides administrative support to staff and assists patients during clinic appointments. The position is an important part of the clinic team and supports patient flow, front desk operations, and coordination across multiple clinic locations.
Key responsibilities include:
- Providing exceptional customer service to patients and visitors
- Supporting intake and checkout processes efficiently
- Scanning and uploading forms and medical records into the EHR
- Updating patient demographic and insurance information in practice management and EHR systems
- Generating new patient charts using provided information and EHR data
- Documenting patient interactions in the EHR
- Scheduling, canceling, and rescheduling patient appointments
- Managing wait lists and work queues in the EHR system
- Answering and directing multiple telephone lines
- Greeting patients and completing the check-in process
- Collecting copays and payments due at the time of service
- Maintaining the reception area and lobby
- Managing internal communications from providers and staff
- Floating between clinic sites as needed, including Brooklyn Center, Richfield, and Roseville
Requirements & Qualifications
Must have strong customer service skills and a professional demeanor.
- In-depth knowledge of clinic procedures and protocols
- Familiarity with electronic medical record documentation
- Understanding of state and federal privacy guidelines
- Knowledge of medical terminology
- Ability to efficiently manage patient intake and checkout
- Strong multitasking and organizational skills
- Ability to work cooperatively with coworkers and management
- Dependable attendance and punctuality
- Ability to travel between clinic locations as needed
Location
Minnesota, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago
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