Associated Retina Consultants is seeking an experienced Front Office Representative to provide clerical support in a busy medical office setting. This role involves high-volume public contact and requires strong customer service, accuracy, attention to detail, and the ability to work effectively in a fast-paced, high-stress environment.
Key responsibilities include patient registration, insurance and demographic verification, collecting payments, handling patient inquiries, supporting appointment no-show procedures, maintaining confidentiality, distributing medical record releases, and coordinating with staff and physicians on patient matters.
Qualifications
- High school diploma or GED
- Minimum of 3 years of work experience, preferably in a medical office setting
- Strong alphabetization and spelling skills
- Ability to multitask and remain flexible in a fast-paced environment
- Excellent telephone skills and customer service abilities
- Strong time management and organizational skills with attention to detail
- Experience with scheduling and knowledge of insurance, copy, and referral procedures
- Professionalism with a quality-focused mindset
- Proficiency with computers, word processing software, fax machines, and copier machines
Physical / Work Environment
- Prolonged periods sitting at a desk and working on a computer
- Ability to communicate by telephone and type computer data
- Manual dexterity to file
- General office environment with possible exposure to communicable diseases and bloodborne pathogens
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid holidays
- Vacation time
- Sick time
Location
Arizona, US
Employment Type
Not specified
Experience Level
Associate
Remote work allowed
No
Posted
1 week ago