Vision One is seeking a medical/front desk receptionist for its patient-focused practice in Boise. This role supports daily front office operations, patient communication, scheduling, registration, insurance discussion, and EMR documentation in a family-friendly, fast-paced environment.
Key responsibilities include:
- Answer phones and direct calls or take messages
- Schedule and confirm patient appointments
- Register patient information in the EMR
- Discuss insurance coverage with patients or responsible parties
- Provide verbal estimates for exam and contact lens fees based on insurance coverage
- Print patient appointment schedules as needed
- Enter notes, conversations, calls, and prescription transfer/copy details into the EMR
- Receive, scan, and route messages and documentation from outside offices and specialists
- Perform other duties as needed
Requirements & Qualifications
Qualifications
- High school diploma required
- Customer service experience preferred
- Medical terminology experience preferred
- Computer skills preferred
- Strong typing and keyboarding skills
- Ability to multitask and stay organized
- Strong attention to detail
- Teamwork and collaboration skills
- Ability to communicate effectively with patients, staff, and other offices
- Ability to remain calm in emergency situations
- Strong analytical, problem-solving, and time management skills
- Ability to work independently
Preferred Background
- Medical office or front desk experience
- Healthcare or optician/optical experience
- Receptionist or front desk experience
Benefits & Perks
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Location
Boise, Idaho, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago
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