Are you a fast learner with strong organization and customer service skills? Albany ENT & Allergy Services is seeking an Appointment Specialist to join the team.
This role focuses on scheduling and rescheduling appointments, maintaining communication between physicians and patients, and supporting daily front-office operations. The position also involves patient registration, insurance eligibility verification, coordination of pre-visit documentation and referrals, call triage, record keeping, filing, and maintaining accurate electronic medical records prior to patient visits.
The position is fully remote, but candidates must reside in New York State, specifically the greater Capital Region. It is a full-time role with scheduled shifts from 8:30am to 4:30pm, plus rotating Saturday coverage from 8:00am to 12:00pm every 6 to 8 weeks.
High school diploma or equivalent
1-3 years of experience in a medical environment, or an equivalent combination of education and experience
Proficiency with computers and the ability to learn the office's practice management software
Strong attention to detail, critical thinking skills, and a professional attitude
Excellent written and verbal communication skills
Strong interpersonal skills when working with patients, staff, and other healthcare professionals
Must reside in the greater Capital Region of New York State
Competitive salary
Comprehensive benefits package
Health insurance
Generous paid time off
Paid holidays
Consistent schedule
Work/life balance
Location
New York, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 week ago