Overview
Versiti is a healthcare organization focused on transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. The organization supports hospitals, blood centers, hospital systems, research institutions, and other healthcare providers with improved patient outcomes and reduced cost of care.
Position Summary
Under direct supervision by department leadership, this role performs phlebotomy collection of whole blood and apheresis products. The position is responsible for delivering an excellent donor experience through warm, professional, service-oriented interactions while contributing positively to team objectives and a collaborative workplace culture.
Responsibilities
- Perform donor screening, including donor history collection, mini-physical, and phlebotomy
- Provide excellent customer service and respond to donor questions, requests, and complaints
- May perform automation duties, including Alyx and/or Trima
- Promote a positive team culture through teamwork, respectful communication, and collaboration
- Maintain product integrity and proper donor identification
- Perform routine equipment maintenance and complete department records
- Observe donors for reactions and provide reaction care as needed
- Rebook donors for future donation appointments
- Follow all applicable regulatory, compliance, and standard operating requirements
Qualifications
- High school diploma or GED required
- Less than 1 year of job-related experience preferred
- 1-3 years of relevant people-facing experience preferred
Knowledge, Skills, and Abilities
- Knowledge of standardized work routines and methods, simple equipment, machines, and materials
- Ability to read and interpret SOPs, safety rules, operating instructions, and department manuals
- Basic mathematical aptitude and strong attention to detail
- Ability to follow written and oral instructions
- Ability to organize work for productive workflow
- Ability to provide a positive donor experience through empathetic, donor-centric service
- Ability to work independently and collaboratively in a team environment
- Strong communication skills and ability to receive and provide feedback respectfully
- Flexibility to work evenings, weekends, and holidays
- Ability to learn and use computer applications required for the role
Benefits and Perks
- 8 weeks of paid training
- Shift differentials for evenings and weekends
- Evening differential after 6:00 PM: $1.50/hour
- Weekend differential: $2.00/hour
- Skill-based pay increases for advanced phlebotomy skills training
- Additional bilingual Spanish pay increase available after certification
- Medical, dental, and vision plans
- Paid time off and holidays
- Short- and long-term disability
- Life insurance
- 7% 401(k) match, dollar for dollar
- Voluntary programs and discount programs
Location
Wisconsin, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago