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Senior Patient Services Specialist - Patient Access

Swedish Health Services

Responsible for coordinating patient care as patients arrive from a referring medical office through scheduling and registration for services at the Issaquah Highlands facility.

Performs front office clerical and pre-business services within the hospital setting, including patient registration, scheduling, insurance verification, obtaining physician orders and referrals, and triaging phone calls.

This role requires strong customer service, communication, and problem-solving skills focused on patient care matters.

Requirements & Qualifications
  • 1 year of recent receptionist or front desk experience in a health care field
  • Experience with medical terminology and basic medical record processes
  • Associate's degree or equivalent from a college or technical school preferred
  • Medical Terminology Certification upon hire preferred
  • Medical insurance and billing experience preferred
  • Experience with computerized scheduling or relational databases preferred
Benefits & Perks
  • Comprehensive benefits package
  • 401(k) savings plan with employer matching
  • Medical, dental, and vision coverage
  • Life insurance
  • Disability insurance
  • Paid time off, including parental leave, vacations, holidays, and health issues
  • Voluntary benefits
  • Well-being resources
  • Additional compensation may be available, such as shift differentials, standby/on-call pay, overtime, premiums, extra shift incentives, or bonus opportunities

Location

Washington, US

Employment Type

Part-time

Experience Level

Senior

Remote work allowed

No

Posted

1 week ago

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