Senior Collections Associate supporting Children's Hospital of Philadelphia's revenue cycle operations.
You will help ensure timely and accurate reimbursement for inpatient, outpatient, and observation services by analyzing denied claims, leading appeals, verifying patient coverage, and resolving insurance balances. The role works across revenue cycle teams to improve processes that support both financial health and patient experience.
The position is hybrid, with 4 days working from home and 1 day per week onsite at Cira Center in Philadelphia.
Requirements & Qualifications
Required Qualifications
- High school diploma or GED
- At least 2 years of experience in billing, payment posting, operations, or a related role
- HIPAA compliance knowledge
- Strong communication, interpersonal, analytical, and problem-solving skills
- Excellent organizational and time management skills
- Detail-oriented and results-oriented approach
- High aptitude for math
- Excellent written and verbal communication skills
- Ability to work independently and prioritize work
- Basic computer skills
- High proficiency in Microsoft Excel
- Customer service skills and customer focus
- Ability to understand patient needs
- Strong claim submission knowledge
- Ability to work cooperatively in a team environment
- Knowledge of Microsoft Office applications, including Word and Excel
- 10-key by touch
- Experience with multiple computer applications
- Experience using electronic health records and healthcare revenue cycle financial management systems
Preferred Qualifications
- Bachelor's degree
- At least 3 years of experience in billing, payment posting, operations, or a related role
- Knowledge of third-party reimbursement and physician/hospital billing
- Experience with Epic systems
Benefits & Perks
Notable Perks
- Hybrid schedule: 4 days remote, 1 day onsite
- Opportunity to work for a leading pediatric healthcare organization
- Training and cross-training opportunities
- Competitive pay transparency provided
Salary range shown in the posting: $28.05 to $35.05 per hour.
Location
Philadelphia, Pennsylvania, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
Yes
Posted
1 month ago