The Variance Resolution Specialist is an advanced-level patient financial services role focused on resolving credit and debit balance discrepancies, interpreting EOBs and insurance processing, and ensuring accurate reconciliation of patient accounts.
This position works closely with Revenue Cycle teams and other departments to identify payment variances, correct contractual adjustments, resolve complex payer issues, and complete accounts through resolution. The role also supports audit activities, investigates root causes, and escalates trends or system issues when needed.
The position is hybrid and operates during daytime hours within a 6:00 a.m. to 6:00 p.m. scheduling window.
- High school diploma or GED
- Minimum of 5 years of healthcare and/or accounts receivable experience
- Strong understanding of EOBs, insurance processing, and contract summaries
- Experience handling complex credit/debit balance accounts
- Ability to investigate account variances and resolve discrepancies
- Experience with insurance refunds, contractual adjustments, and payer correspondence
- Strong communication and documentation skills
- Competitive pay and benefits package
- Medical, dental, and vision insurance
- Company-provided life and disability insurance
- Paid time off
- Paid parental leave
- 403(b) employer match
- Wellness program
- Professional development tools and education benefit
- Annual employee bonus program based on organizational performance
- Annual base pay increases based on performance
Location
Aurora, Colorado, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
Yes
Posted
1 month ago