The Insurance Operations Coordinator plays a key role in the Faculty Group Dental Practice, which includes over 25 general dentists and specialists.
This position is responsible for three primary functions:
- Insurance Management — Oversees the billing of dental claims, audits patient accounts, and processes claim resubmissions for denials or errors. Ensures that overpayments by patients or insurance companies are identified and reported to the Practice Manager and Practice Director for timely reimbursement.
- Patient Counseling — Serves as the primary point of contact for practitioner and patient inquiries regarding insurance coverage, benefits, and claims.
- Office Support — Provides backup support as needed and assists with additional tasks assigned by the Practice Manager.
The role requires strong attention to detail, excellent communication skills, and the ability to manage insurance-related processes within a fast-paced dental practice.
Requirements & Qualifications
- Knowledge of dental terminology and dental procedures for general dentistry and all specialties.
- Demonstrated data entry skills to enter accurate patient and insurance information and payments.
- Skill in effectively communicating with patients, co-workers, and faculty.
- Ability to adapt to frequent interruptions and changes in work assignments and to prioritize work in a complex, high-volume, fast-paced environment.
- Ability to interact with people in a way that reflects the customer-focused approach of the practice.
- Demonstrated skill in analyzing information, situations, and procedures to define problems and appropriately resolve concerns.
- Demonstrated knowledge of what constitutes confidential information and skill in maintaining confidentiality with regard to patient, faculty, and staff information.
- Ability to organize work and determine priorities.
- Must be 18 years or older.
- Must pass background check, Live Scan background check, TB test, and comply with COVID and flu vaccination requirements.
- Mandatory reporter designation under CANRA.
Benefits & Perks
- UCLA provides a full pay range.
- Actual salary offers consider budget, prior experience, skills, knowledge, abilities, education, licensure, certifications, and other business considerations.
- Benefits start on day one.
- UC Total Compensation Estimator available to calculate total compensation value with benefits.
Location
Los Angeles, California, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
1 month ago