At Duke Health, this role supports the Patient Revenue Management Organization and the broader Health Information Management (HIM) function by organizing, maintaining, and using electronic patient health records.
The position performs specialized and advanced health information activities, including research, analysis, and compilation of findings into reports shared within and outside the department. Work includes release of information tasks, patient identity management, chart correction support, and maintenance of the enterprise master patient index (EMPI).
This role requires strong customer service, analytical, and problem-solving skills, along with the ability to interpret and explain privacy, identity, and records-related policies and external requirements. The position works with patients, attorneys, health care providers, insurers, auditors, researchers, and governmental agencies.
Required experience
- Four years of experience in a health care-related field
- Two years must be in health information management
- Or, with an associate degree in HIM: two years of health care experience and one year of HIM-specific experience
- Or, with a bachelor's degree in HIM: two years of health care experience
- Or, with a bachelor's degree in health care: two years of HIM-specific experience
Education
- High school diploma required
- Associate degree in Health Information Management or related field preferred
Knowledge and skills
- Excellent organizational, investigative, and analytic skills
- Strong attention to detail and follow-through
- Excellent verbal and written communication skills
- Ability to work independently, set priorities, meet deadlines, and maintain confidentiality
- Ability to work calmly in high-pressure situations
- Intermediate knowledge of human anatomy, physiology, and medical terminology preferred
- Intermediate to expert Windows-based software skills
- Familiarity with information technology hardware and software in local and wide area network environments
Preferred credentials
- RHIT
- RHIA
- CHPS
- CHDA
Location
Durham, North Carolina, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
3 weeks ago