Under the direction of leadership, the IT Applications Analyst supports the continuous development, deployment, and maintenance of vendor proprietary enterprise application software used to run clinical, financial, and business systems within a large integrated health system.
This role analyzes existing and proposed software functionality to determine how well it aligns with current health system workflows. The analyst collaborates with business operations to understand system requirements and develop solutions that meet customer needs.
The position may lead low- to moderate-complexity projects, follow change management and project management methodologies, and participate in on-call rotation to support incidents, upgrades, patches, and project tasks outside normal business hours.
Responsibilities include troubleshooting user issues, analyzing workflows and data, supporting system build and database maintenance, documenting changes, and working closely with internal stakeholders and vendor support teams.
Education
- Associate degree or 2 years of related work experience in Healthcare, Business, Information Systems, Computer Science, or a related field required
- Bachelor's degree in Healthcare, Business, Information Systems, Computer Science, or a related field preferred
Experience
- 3 years of healthcare, consulting, or IT-related experience required
- 5 years of healthcare, consulting, or IT-related experience preferred
- Experience should demonstrate advanced understanding of tools, workflow processes, procedures, and concepts used in deployment and development of application software for healthcare systems
Certifications
- Certification for assigned application should be obtained within the designated timeframe per policy
- Epic certification, training, or licensure relevant to the supported application or business unit preferred
Additional qualifications
- Ability to troubleshoot low- to moderate-complexity user issues, workflow problems, and enhancement requests
- Ability to analyze workflows, data collection, report details, and technical issues with minimal assistance
- Familiarity with change management, project management, testing, documentation, and communication procedures
- Strong interpersonal, organizational, and communication skills
- Ability to prioritize workload independently and collaborate effectively with team members
Location
Arizona, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
Yes
Posted
3 weeks ago