Health Record and Information Technician

Sentara Pace is seeking a qualified Health Record and Information Technician to join the team in Norfolk, VA.

This full-time, day-shift role is responsible for interpreting and preparing documents for accurate scanning into the electronic medical record while maintaining strict patient confidentiality. The position works across multiple computer systems to track, scan, identify, validate, and access medical records. The technician also supports department data and statistics for patients, providers, and other applicable entities.

Key responsibilities include:

• Retrieve, assemble, and analyze medical records for completeness, accuracy, and regulatory compliance
• Scan, index, and validate documents in the electronic health record (EHR)
• Review provider documentation for required signatures, dates, and authentication
• Process record requests in compliance with HIPAA and organizational policies
• Verify patient demographic and encounter data in EHR and health information systems
• Perform quality checks on scanned and uploaded documents
• Support chart audits and data validation for internal quality, coding, and compliance reviews
• Maintain confidentiality and report any privacy or security concerns
• Communicate with internal teams and external requestors regarding patient information

The work schedule is first shift (days), and the role is based on-site in Norfolk, Virginia.