HealthMark Group is hiring an Onsite Medical Records Processing Specialist to support release of information (ROI) operations in a fast-growing healthcare information management environment.
This entry-level role is responsible for processing incoming ROI requests accurately and efficiently, maintaining confidentiality of protected health information (PHI), and delivering strong customer service to patients, requestors, and clients.
Location: 201 W. Avalon Ave, Muscle Shoals, AL 35661 (onsite coverage as needed)
Requirements & Qualifications
Core responsibilities
- Complete incoming ROI requests in a timely and efficient manner
- Maintain 100% ROI accuracy
- Complete STAT requests within 1 hour and other requests within 24 hours
- Keep queues current
- Validate requests and authorize release of PHI according to established procedures
- Perform quality checks for accuracy, confidentiality, and proper invoicing
- Complete legal affidavits and related questions as needed
- Scan ROI requests into charts
- Maintain and update the facility guide
- Assist patients, clients, and requestors with status updates by phone
Qualifications
- Fast learner
- Dependable
- Quick worker
- Team player
- Positive attitude
- Strong desire to exceed expectations
- Ability to maintain confidentiality and follow HIPAA/privacy policies
Benefits & Perks
Perks
- $1,000 sign-on bonus
- Bonus paid after 180 days of employment
- Full-time employment
- Opportunity to join a growing healthcare technology company
Location
Virginia, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago