The ROI Specialist supports a client site by managing Release of Information (ROI) requests for patient medical records.
Key responsibilities include reviewing requestor information in accordance with HIPAA guidelines, retrieving patient data from electronic, off-site, or physical records, responding to phone inquiries, assisting walk-in customers, processing physician office requests, logging requests in the ROI On-Line database, scanning records, and handling cash payments when required.
The role requires strong attention to detail, the ability to work independently, and consistent productivity in a client-facing healthcare environment.
- High School Diploma or GED required
- 1+ year of experience entering data into computer systems
- Experience using the internet
- Strong verbal communication skills
- Ability to work independently and meet production goals
- Strong attention to detail
- Proven dependability
- Prior ROI experience in a physician's office or HIM department is a plus
- Knowledge of medical terminology is a plus
- Knowledge of HIPAA regulations is preferred
- Medical, dental, and vision insurance
- Life insurance
- 401(k) plan
- Comprehensive benefits package
Location
Colorado Springs, Colorado, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
4 weeks ago