Florida Sports and Family Health Center is seeking a full-time Referral Coordinator to manage the patient referral process and support timely coordination of care between patients, primary care providers, and specialists. The role ensures accurate documentation and communication within the electronic health record (EHR) while helping patients receive appropriate specialist services and follow-up care.
Key responsibilities include processing incoming and outgoing referrals, obtaining prior authorizations, verifying insurance coverage, communicating referral status to patients, tracking pending referrals, documenting referral activity in the EHR, maintaining knowledge of insurance requirements and referral policies, assisting patients with referral-related questions, and supporting additional administrative or clinical tasks as needed.
Qualifications
- High school degree or equivalent
- Bilingual preferred; Spanish is a plus
- Verifiable employment references
- EHR experience preferred
- Knowledge of medical terminology and insurance protocols, including HIPAA
- Ability to work in a fast-paced, high-pressure environment
- Excellent customer service and problem-solving skills
- Minimum of 1 year of experience in medical office operations or insurance verification
- Strong organizational, multitasking, and communication skills
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Simple IRA
- Simple IRA matching
Location
Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago