STGi is seeking a Medical Support Assistant (MSA) to provide clerical and administrative support at a Community Based Outpatient Clinic (CBOC).
This role supports patient scheduling, check-in, records maintenance, clinic flow coordination, and administrative follow-up to help ensure continuity of care and efficient clinic operations. The position also serves as a liaison between the contractor and the Veterans Affairs Medical Center (VAMC), while supporting patient privacy, safety, and customer service standards.
Requirements & Qualifications
Required experience and skills
- Sufficient front office experience
- Knowledge of secretarial and clerical support tasks, including typing and filing
- Ability to coordinate and schedule clinical care using basic and complex methods
- Prefer 1–3 years of current medical and clerical experience in a similar environment
- Experience with telehealth technologies and troubleshooting technical issues
- Strong verbal, written, and telephone communication skills
- Ability to handle difficult situations professionally and with diplomacy
- Knowledge of terminology used in primary care and healthcare settings
- Ability to follow directions, work under close supervision, and demonstrate initiative
- Ability to provide educational material to patients and families regarding basic health care activities
- Proficiency with Microsoft Office, electronic medical records, and general computer use
- Detail-oriented with the ability to multitask
Required education
- High school diploma or GED
- CPR / Basic Life Support (BLS) from AHA or MTN
Benefits & Perks
STGi offers a competitive benefits package that includes:
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) with company match
- Generous PTO policy
Location
Arkansas, US
Employment Type
Not specified
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago