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Release of Information Specialist

INSIGHT

Responsible for responding to subpoenas in accordance with Insight Hospital and Medical Center policies and required timeframes.

Serves as a subject matter expert for release of information (ROI) activities, including processing requests for protected health information (PHI).

Reviews the validity of authorizations, requests, and supporting documentation from patients, physicians, hospitals, workers’ compensation, insurance companies, and legal entities.

Acts as a direct liaison to Risk Management and Legal departments for matters involving medical records, subpoenas, court orders, and related legal actions.

Provides guidance on release of information laws and ensures appropriate authorization and legal documentation are obtained before completing requests.

Ensures medical record requests are processed within seven business days, with exceptions forwarded to Vital Records/VRC as needed.

Verifies requester identity, maintains confidentiality, and ensures compliance with HIPAA and established organizational policies.

Supports policies and procedures for the department’s health portal so patients may access their records.

Maintains logs of all released records for storage and audit purposes.

Performs other duties as assigned.

Location

Michigan, US

Employment Type

Full-time

Experience Level

Associate

Remote work allowed

No

Posted

1 month ago

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