Ensures health information is properly recorded in medical records so practitioners can plan and evaluate patient care. Responsible for coordinating electronic indexing, filing, distribution of medical records, and retrieval and release of patient records.
Key responsibilities
- Scan records received by mail, fax, and other external sources
- Index loose incoming documents into Medical Records
- Obtain records from other agencies prior to patient appointments
- Respond to requests for information according to established policies and procedures
- Process medical records request forms in compliance with North Carolina laws and MAHEC regulations
- Enter data and correct errors in EMR and Practice Management systems
- Mail printed lab results to patients as requested by physicians
- Monitor and resolve queue items in a timely manner
- Verify presence of dictated EMR notes
- Answer calls from clinical staff regarding medical records
- Maintain HIPAA compliance and protect patient information
Requirements & Qualifications
Required qualifications
- High school diploma or equivalent
- At least 2 years of relevant experience in a medical office or hospital setting, or an equivalent combination of education and experience
- Strong working knowledge of medical terminology and/or experience with medical records preferred
- Above-average computer skills with the ability to navigate EHR systems and file records electronically with minimal errors
- Excellent communication skills
- Ability to handle multiple priorities and work independently
- Strong discretion and confidentiality with medical, fiscal, and personnel information
Preferred qualifications
- Experience with Allscripts EHR software
- Fluency in Spanish
Benefits & Perks
Benefits and perks
- MAHEC Total Rewards Package
- Public Service Loan Forgiveness (PSLF) eligible employer for qualifying employees
- Support for health, financial security, and career growth
Location
North Carolina, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago