Serenity Healthcare is seeking a Clinical Administrative Specialist to support patients and providers with clinical administrative needs in a mental health care setting.
In this role, you will help manage disability and accommodation requests, psychological evaluations and clearances, medical records requests, provider documentation, and other paperwork that supports patient care. You will ensure requests are handled accurately, efficiently, and with professionalism while helping improve the patient and provider experience.
This position is on-site only and requires shift work of five 8-hour shifts, Monday through Friday.
Requirements & Qualifications
- Strong aptitude for learning new technology and software systems
- Strong organizational skills and the ability to manage multiple workloads throughout the day
- Excellent attention to detail
- Ability to remain calm, solution-oriented, and adaptable in a fast-paced environment
- Positive attitude and self-driven motivation
- Willingness to learn, improve, and exceed expectations
- Mental health or healthcare experience is not required; training is provided
Benefits & Perks
- Competitive pay
- 90% employer-paid medical, dental, and vision insurance
- 401(k) retirement plan
- 10 PTO days to start, increasing to 15 after one year
- 10 paid holidays
- Employee referral bonuses
- Clear career growth opportunities into Supervisor, Clinical, and Operations roles
- Ongoing development and professional coaching
Location
Jacksonville, Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago