Join UChicago Medicine AdventHealth and be part of a mission-driven team focused on whole-person care.
This part-time Registration Specialist position supports the Emergency Department and works a night shift schedule of 3:00 PM to 11:30 PM, every other weekend. The role is responsible for patient registration, financial counseling support, insurance verification, pre-authorization follow-up, and cashiering functions.
The position also helps ensure compliance with Medicare, EMTALA, HIPAA, and other government and hospital guidelines while delivering excellent customer service and coordinating with clinical, ancillary, and patient access teams.
Required and preferred qualifications
- High school diploma or equivalent required
- Associate degree preferred
- 1+ year of customer service experience preferred
- 1+ year of relevant healthcare experience preferred
- 1+ year of revenue cycle experience preferred
- Bilingual English/Spanish preferred
- Knowledge of medical terminology
- Exposure to insurance benefits and ability to interpret benefit information
- Experience with customer service in a healthcare setting
- Advanced understanding of hospital EMR systems
- Working knowledge of Microsoft Office and database programs
- Ability to use office equipment such as computers, fax machines, printers, and scanners
- Strong communication, organization, and attention to detail skills
- Ability to follow complex instructions and adapt in a fast-paced healthcare environment
- Understanding of HIPAA privacy rules and discretion with confidential patient information
Preferred certifications
- Certified Healthcare Access Associate (CHAA)
- Certified Revenue Cycle Representative (CRCR)
Benefits and perks
- Medical, dental, and vision insurance from day one
- Life insurance
- Disability insurance
- Paid time off from day one
- 403(b) retirement plan
- 4 weeks of 100% paid parental leave
- Career development opportunities
- Whole-person well-being resources
- Mental health resources and support
- Pet benefits
Location
Illinois, US
Employment Type
Part-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago