As a Billing Representative, you will support the orthodontic business line by following up on claims from billing through final resolution. The role focuses on accurate and timely follow-up of unpaid claims, managing assigned payers and aging criteria to help meet collection targets and reduce write-offs.
You will work in a child-centered dental environment where empathy, teamwork, and patient care are central to the culture. Responsibilities include claim correction, payment posting, refund processing, denial resolution, and helping patients understand insurance restrictions and billing issues.
High school diploma or GED required.
Preferred qualifications and skills:
- Knowledge of basic accounts receivable and accounting principles
- Experience with healthcare billing, government, managed care, and commercial insurance processes
- Understanding of claim submission requirements, reimbursement guidelines, denial reason codes, and the revenue cycle
- Strong problem-solving skills and ability to handle multiple tasks at once
- Ability to work independently, prioritize daily work, and complete tasks accurately and on time
- Proficiency in Microsoft Excel and Word
- Strong written and verbal communication skills
- Ability to identify reimbursement roadblocks and work with management on solutions
- Dental billing, collections, or insurance terminology preferred
- Technical school, two years of college, or an associate degree preferred
- Strong organizational skills and attention to detail
Location
Pennsylvania, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago