Join Tots to Teens Patient Services as a Dental Billing Coordinator and support the revenue cycle for assigned dental practices.
In this role, you will manage claims processing, insurance and patient collections, payment posting, and account reconciliation while maintaining compliance with company policies and HIPAA standards. You will also work closely with patients and practice teams to support financial accuracy and an excellent patient experience.
Responsibilities
- Review and submit insurance claims daily for accuracy and completeness
- Process insurance payments and ensure timely collection from patients and insurers
- Post insurance payments accurately into Open Dental Software
- Review patient accounts receivable, audit accounts, and send statements
- Perform daily credit balance and accounts receivable reports
- Use insurance portals to check claim statuses and submit claims
- Resolve billing disputes independently and use sound judgment regarding insurance coverage
- Run financial and operational reports within designated deadlines
- Communicate with offices and Patient Services departments via chat, email, and phone
- Represent the practice in a professional, pleasant, and cooperative manner
- Maintain punctuality and consistent attendance
- Work independently and collaboratively as needed
- Perform other duties as assigned
Requirements & Qualifications
Qualifications
- High School Diploma or GED Certificate
- Ability to type 45 words per minute
- Maintain the highest level of confidentiality at all times
- Ability to work independently and cooperatively in team settings
Preferred Experience
- Experience with Open Dental Software
- Strong understanding of Medicaid regulations and insurance guidelines
- Proficiency with practice management systems and general computer skills
- Strong interpersonal skills and the ability to maintain positive rapport with patients and team members
- Detail-oriented mindset with the ability to manage multiple deadlines
- Strong reading comprehension and active listening skills
- Basic math skills and ability to read and understand patient ledgers
- Flexibility and adaptability to changing duties and schedules
- Commitment to maintaining confidentiality in accordance with HIPAA standards
Working Conditions
- Business office setting with moderate noise levels
- Frequent interaction with patients and interoffice personnel
- Ability to sit, stand, lift up to 25 pounds, and climb stairs as needed
Benefits & Perks
Benefits
- 401(k) with matching
- Dental and vision insurance
- Health, life, and disability insurance
- Dependent health coverage
- Employee assistance program
- Employee discounts
- Mileage reimbursement
- Paid time off
- On-the-job training and opportunities for advancement
- Professional development assistance
- Referral program
Location
Texas, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago
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