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Revenue Cycle Specialist - Dental

Families First Pediatrics

Join the Dedicated Team at Families First Pediatrics.

Families First Pediatrics is a comprehensive pediatric group providing medical, mental health, dental, and orthodontic services. The organization is committed to delivering outstanding care and supporting the well-being of families.

Position: Revenue Cycle Specialist - Dental

Location: South Jordan, Utah

Schedule: Monday–Friday, 8:30 AM–4:30 PM

As a Revenue Cycle Specialist, you will help ensure the accurate and timely collection of payments for outstanding accounts receivable. The role focuses on supporting the financial health of the practice through payment collection, claim submission, account research, appeals, and customer service.

This is an in-office role. After a successful 6–12 month training period, employees may be eligible to move to a hybrid schedule working 2 days from home and 3 days in the office each week.

Requirements & Qualifications

Qualifications

  • Minimum 2 years of experience in dental billing
  • Denticon experience preferred
  • High school diploma or GED required

Core responsibilities

  • Manage and process patient payment contracts and arrangements
  • Submit insurance claims
  • Run aging reports and research accounts for collection, appeal, or rebilling as needed
  • Initiate written appeals for contract discrepancies and underpayments
  • Communicate with payers by phone and online to resolve account issues and secure timely payments
  • Provide customer service to patients and insurance companies
  • Document collection activity accurately and maintain timely follow-up
  • Analyze accounts for possible collection agency referral
  • Adapt to changing department needs and perform additional duties as assigned
Benefits & Perks
  • Health, dental, and vision insurance
  • Paid time off (PTO) and paid holidays
  • 401(k) with employer match after 12 months
  • Employee Assistance Program
  • Positive and collaborative work environment

Location

Utah, US

Employment Type

Full-time

Experience Level

Associate

Remote work allowed

No

Posted

1 month ago

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