As a Health Information Management Representative, you will support accurate communication with insurance companies and help ensure services are documented correctly and payments are processed efficiently.
You will accurately translate patients’ medical records into standardized codes for diagnoses and treatments while maintaining compliance with legal, regulatory, and organizational standards. The role requires strong attention to detail, knowledge of coding standards and healthcare regulations, and clear communication with providers and staff.
Key responsibilities include:
- Scanning, indexing, organizing, and maintaining electronic medical records and correspondence in the EMR according to established procedures and HIPAA/privacy requirements.
- Reviewing and processing requests for medical information from patients, providers, insurance companies, and other authorized third parties.
- Verifying authorizations and documenting requests, patient information, dates of service, and release details within EMR systems and work queues.
- Coordinating retrieval, preparation, copying, and transfer of medical records, including requests from outside facilities and the Regional Billing Office.
- Monitoring work queues, answering phone calls and inquiries, communicating request status and turnaround times, and resolving documentation or record issues.
- Performing routine quality audits of scanned and indexed documents, correcting discrepancies, and generating reports to support compliance with quality and completion standards.
Requirements & Qualifications
Required:
- One year of work experience in healthcare, release of information, or an office setting.
Preferred:
- Completion of a medical record technology program, or coursework in medical terminology and/or basic computer applications.
Location
Tacoma, Washington, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago