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Certified Health Information Management Technician

Cook County Health

The Certified Health Information Management Technician is responsible for ensuring timely and accurate completion of medical record documentation. This role performs technical duties including physician and patient support, record analysis, master patient index maintenance, medical record merges, release of information, audit support, document imaging and scanning, and related health information management functions.

Typical responsibilities

  • Analyze medical records for required content and signatures, and identify documentation needed for record completion.
  • Verify the quality, completeness, and accuracy of health information in electronic health record systems.
  • Use computer applications to assemble and analyze patient data to support improved patient care and cost control.
  • Maintain physician deficiency and delinquent reports for incomplete documentation related to record completion, coding, and reimbursement.
  • Process and compile delinquency reporting statistics.
  • Maintain transcription interfaces and correct errors to prevent interface data loss.
  • Review discharged, not final billed (DNFB) reports to support timely filing for insurance payer accounts.
  • Generate and verify reports as requested.
  • Scan, validate, index, and file paper records into the electronic health record.
  • Retrieve health information for internal and external requests, including release of information, audits, and reviews.
  • Process HEDIS, RAC, and regulatory audit requests for protected health information through secure patient portals.
  • Maintain demographic corrections, duplicate medical record merges, patient portal requests, and continuity of care documents.
  • Follow record retention guidelines and prepare records and scanned documents for destruction or purging.
  • Adhere to confidentiality requirements, HIPAA guidelines, and department policies.
  • Attend required training and perform other assigned duties.
Requirements & Qualifications

Minimum qualifications

  • Associate degree in Health Information Technology or Health Information Administration from an accredited college or university.
  • RHIA or RHIT credential from AHIMA.
  • 2 years of experience in Health Information Management.
  • Experience using and understanding medical terminology.
  • Experience working with electronic health record systems.
  • Proficiency in Microsoft Word and Excel.

Preferred qualifications

  • Prior experience using Cerner Electronic Health Record.

Knowledge and skills

  • Strong proficiency in Microsoft Office Suite, especially Word and Excel.
  • Knowledge of medical terminology.
  • Knowledge of Cerner PowerChart EMR and Cerner Access Discern Database.
  • Excellent verbal and written communication skills.
  • Ability to work independently and adapt to changing duties, responsibilities, and locations.
  • Ability to meet quality and productivity standards.
  • Ability to maintain confidentiality.
  • Ability to maintain current RHIA and/or RHIT certification.
Benefits & Perks

Benefits package

  • Medical, dental, and vision coverage
  • Basic term life insurance
  • Pension plan and deferred compensation program
  • Employee assistance program
  • Paid holidays, vacation, and sick time
  • Possible eligibility for the Public Service Loan Forgiveness Program (PSLF)

Location

Chicago, Illinois, US

Employment Type

Full-time

Experience Level

Associate

Salary Range

$53,150 - $61,730

Remote work allowed

No

Posted

2 weeks ago

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