Mercy Hospital St. Louis is seeking a detail-oriented Health Information Associate to join the Health Information Management (HIM) team. This role is responsible for ensuring medical records are accurately received, prepared, processed, indexed, and scanned to support patient care, regulatory compliance, and revenue cycle operations.
The position performs technical and clerical HIM functions, including document imaging, record processing, release of information support, and Epic work queue management. It plays an important role in maintaining timely access to patient records, ensuring data integrity, and supporting operational excellence across the organization.
Key Responsibilities
- Receive, prepare, scan, and index paper and electronic medical records accurately and efficiently.
- Verify patient and document information before processing records into the electronic health record.
- Ensure records are available in a timely manner to support patient care, coding, billing, and compliance requirements.
- Enter or update missing information as needed to maintain record accuracy.
- Utilize document imaging systems and HIM software to process medical records.
- Perform quality checks to ensure scanned documents meet organizational standards.
- Monitor and correct indexing errors and document exceptions.
- Maintain the integrity and confidentiality of all protected health information (PHI).
- Manage assigned Epic and HIM work queues.
- Prioritize workload to meet departmental turnaround time expectations.
- Assist in reducing record backlogs and maintaining records processing standards.
- Monitor quality, productivity, and standard work metrics.
- Follow departmental policies, procedures, and regulatory requirements.
- Identify and report workflow issues affecting record accuracy or efficiency.
- Participate in process improvement initiatives as assigned.
- Utilize resources within the Document Management System (DMS) and related applications.
- Collaborate with HIM team members and internal stakeholders to resolve documentation issues.
- Provide support for department operations and perform additional duties as assigned.
Education
- High school diploma, GED, or equivalent required.
Experience
- Basic computer skills required.
- Ability to navigate multiple software applications and maintain accurate electronic records.
- Experience in medical records, healthcare administration, document imaging, or health information management preferred.
- One year of experience in an acute care medical records department preferred.
- Customer service experience preferred.
Skills and Abilities
- Strong attention to detail and commitment to accuracy.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Self-motivated and highly organized with strong time-management skills.
- Ability to prioritize tasks and make informed decisions in a fast-paced environment.
- Adaptable to changing priorities, technologies, and departmental needs.
- Strong analytical, problem-solving, and research abilities.
- Ability to perform repetitive tasks with a high degree of accuracy.
- Comfortable working on a computer for extended periods.
- Strong interpersonal and communication skills.
- Ability to work independently as well as collaboratively within a team environment.
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Tuition support
- Matched retirement plans for team members working 32+ hours per pay period
Location
St. Louis, Missouri, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago