The Health Information Management Associate provides superior customer service to patients, health care professionals, and payors while maintaining patient confidentiality. This role is responsible for prepping, scanning, and organizing medical record information for processing, as well as supporting data entry and maintaining quality standards within the department.
Responsibilities include:
- Scanning and organizing medical record information for processing, including incorporating documentation into the electronic medical record, sorting and entering mail, and chart tracking
- Handling incoming telephone calls and voicemails from patients, health care professionals, and payors with timely follow-through
- Managing Release of Information for continuing care in accordance with departmental policies and procedures
- Performing data entry and responding to emails
- Meeting consistent quality and productivity standards for the role
- Performing other duties as assigned
Requirements & Qualifications
- High School diploma or GED
- Knowledge of medical terminology
- Ability to travel between health system locations
- Epic experience preferred
Location
Missouri, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago