Organizes and evaluates patient medical records. Responsible for reviewing records for accuracy and completeness, filing and retrieving medical records, and supporting medical record scanning and release processes.
Key responsibilities
- Pulls and files paper medical records as needed
- Reviews documents received to determine whether they require scanning
- Prepares documents for scanning according to policy and procedure
- Indexes medical record documents and ensures the accuracy of scanning levels, including patient, encounter, and order
- Reviews document type master index to determine document type and whether it should be incorporated into the EMR
- Suspends documents without identifiable document type or patient issues for quality review
- Checks documents for proper frame, resolution, and orientation and adjusts as needed
- Responds to calls from medical and support personnel requesting medical records
- Logs medical record requests into the database
- Determines records to be released in accordance with HIPAA guidelines and patient request requirements
- Processes requests from physician offices on a priority basis and faxes information to the physician office
- Maintains strict confidentiality
- Performs other duties as assigned
Work environment
- May be required to travel to satellite clinics
- Potential exposure to infectious diseases; vaccinations and safety training are provided
Requirements & Qualifications
Education
- High school diploma or equivalent
Experience
- Minimum two years of medical clinic experience preferred
- Knowledge of medical records work procedures preferred
Skills and abilities
- Knowledge of computer applications
- Courteous and professional telephone skills
- Ability to multitask
- Ability to solve practical problems in situations with limited standardization
- Ability to interpret written, oral, or schedule-based instructions
- Strong verbal and written communication skills
- Ability to communicate with physicians, departmental personnel, and outside agencies while maintaining patient confidentiality
Location
Arkansas, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago