Supports care teams by analyzing and responding to requests for patient health information across medical, behavioral health, and dental records. Responsible for sorting, reviewing, scanning, filing, retrieving, updating, and closing health records in accordance with established policies and confidentiality requirements.
Key duties include tracking new patient records, locating paper charts, scanning incoming reports into the electronic health record, validating release-of-information requests, assisting with lab reconciliations, supporting patient requests for records, updating demographic information, and helping route phone inquiries appropriately. The role also supports coordinated patient-centered care and Meaningful Use documentation workflows.
Qualifications
- Analytical ability and good judgment to evaluate patient rights, often under pressure
- Knowledge of HIPAA privacy regulations and Rhode Island state and federal laws
- Ability to read, write, and speak English
- Medical terminology knowledge required
- Excellent communication skills
- Proficient computer skills, including Microsoft and Windows-based applications
- EHR experience preferred
- Ability to communicate sensitively and compassionately with people from diverse backgrounds
Education
- High school diploma or equivalent required
- Completion of a two-year program in Health Information, or equivalent experience typically acquired by two years of current Health Information experience
Location
Rhode Island, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago