Job Summary
Provides coverage for all functions of the Health Information Management (HIM) department except coding. This float role may support release of information, document capture, analysis, vital records, data integrity, and MyChart support. The position helps ensure HIPAA compliance while maintaining strong customer service, accuracy, and timeliness.
Key Responsibilities
- Process release of information requests, including validating authorizations, retrieving records, copying/scanning documents, and transmitting records as needed.
- Perform document capture duties, including preparing, scanning, indexing, and maintaining medical records in the imaging system.
- Complete record analysis tasks to identify deficiencies, route information appropriately, and support physician requests.
- Assist with vital records work, including abstracting clinical data and completing state-mandated birth and death records.
- Support data integrity activities by identifying and merging duplicate medical record numbers and resolving chart correction issues.
- Provide MyChart support for patients and family members, including proxy access requests and amendment routing.
- Maintain HIPAA privacy standards, accurate documentation, and a clean, organized work area.
- Participate in training, staff meetings, and other departmental duties as assigned.
Requirements & Qualifications
Qualifications
- High school diploma or equivalent required.
- Three years of customer service or medical records experience required.
- Ability to use Microsoft Office, computers, and office equipment.
- Knowledge of HIPAA regulations and medical records practices.
- Strong organizational skills and ability to multitask and prioritize work.
- Ability to read and understand complex healthcare terminology.
- Bilingual Spanish preferred.
- Notary public and vital record deputation required within one month of employment if assigned to vital records.
- RHIT certification preferred.
- Associate degree preferred.
Skills and Knowledge
- Familiarity with HIM functions and workflows.
- Ability to work independently with minimal supervision.
- Strong customer service and telephone etiquette skills.
- Experience with Epic, OnBase, SharePoint, Outlook, Excel, and related systems preferred.
Location
Georgia, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago