Join our dynamic dental practice as a Dental Front Office Coordinator, where your energetic and organized approach will be the heartbeat of our patient experience! In this vital role, you will serve as the first point of contact for patients, managing appointments, insurance verifications, and communicating with patients. Your enthusiasm and attention to detail will ensure smooth daily operations, creating a welcoming environment that keeps patients coming back.

We are a doctor owned dental practice that provides exceptional quality care and experience for our patients. We focus on comprehensive care, providing our patients with aesthetic dentistry, dental implants and other oral surgery, TMJ therapy, and IV sedation. We are a FFS/PPO office. We have a great team with a positive office culture. Attitude is everything; we are looking for the right person to fit in.

Responsibilities include greeting patients warmly and providing exceptional front desk customer service, scheduling appointments efficiently using dental practice management software, verifying insurance coverage and benefits, managing patient check-in and check-out processes including updating medical records and collecting co-pays, handling multi-line phone systems with professional phone etiquette, maintaining accurate documentation review of patient records, treatment plans, and billing information in compliance with HIPAA regulations, and performing insurance verification and authorization processes to facilitate smooth billing and collections.

Required skills include strong knowledge of dental terminology combined with dental coding expertise including CPT codes, ICD-9/10 coding for accurate billing and documentation, proficiency in EMR systems like Open Dental, Dentrix or similar platforms, experience with dental billing processes, familiarity with health information management practices ensuring HIPAA compliance and patient privacy protection, prior clinic or dental office experience, exceptional customer service skills paired with professional phone etiquette and efficient clerical support capabilities.

This is more than just an office job — it’s an opportunity to grow within a supportive team committed to excellence!