The ROI Specialist supports Release of Information requests for patient medical records at specified client sites, primarily onsite in Lafayette, LA, with local travel throughout the New Orleans area.
Responsibilities include:
- Reviewing requestor information and patient data to determine records to release complying with HIPAA.
- Answering phone calls and responding to ROI issues.
- Assisting walk-in customers requesting medical records and logging requests into the ROI On-Line database.
- Processing priority requests from physician offices and sending information accordingly.
- Scanning and logging medical records into the ROI database.
- Handling cash payments for record requests at specified sites.
- Adhering to site policies and regulations.
Candidates should be able to work independently, meet production goals, have strong verbal communication skills, attention to detail, and dependability. Knowledge of medical terminology and HIPAA regulations is a plus.
This position does not support remote work and is an onsite role.
Requirements & Qualifications
- High School Diploma or GED required.
- One or more years experience entering data into computer systems.
- Experience using the internet.
- Prior experience in Release of Information in a physician's office or Health Information Management Department is a plus.
- Knowledge of medical terminology preferred.
- Knowledge of HIPAA regulations preferred.
- Strong verbal communication skills and attention to detail.
- Ability to work independently and meet production goals.
Location
Louisiana, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago