Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, enabling life-saving gifts from donors, and providing the science behind the medicine through diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise, resulting in improved patient outcomes and higher quality services.

The Team Lead Blood Operations is accountable for the on-time delivery of work for themselves and their team, directly coaching and overseeing assigned staff during the day. This role is a subject matter expert in phlebotomy, blood product collection, and compliance requirements, focusing on quality assurance of team deliverables and enhancing existing services. The lead fosters a collaborative spirit, monitors team progress against objectives, troubleshoots issues, and makes informed decisions to achieve organizational goals.

Responsibilities include:

Leading donor collection team and addressing issues
Providing excellent customer service to donors
Building relationships with donors and sponsors
Training and mentoring team members
Preparing collection site, including technology setup and quality control
Performing donor screening and mini-physical
Performing phlebotomy and operating automation equipment (Alyx and/or Trima)
Observing donors for reactions and managing donor safety
Rebooking donors for future appointments
Transporting staff, supplies, and operating mobile drive buses as needed
Leading drive setup and ensuring a safe environment
Achieving team automation goals including donor recruitment
Maintaining product integrity and departmental records
Performing equipment maintenance and troubleshooting
Reviewing quality results and conducting root cause analysis

Qualifications:

High School Diploma or GED required
3+ years phlebotomy experience preferred
Combination of healthcare degree and certification required
4-6 years related experience typically required
Strong problem-solving skills and good judgment
Ability to interpret SOPs, safety rules, and operating instructions
Basic math aptitude
Strong communication skills
Ability to learn and utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra

Benefits:

Versiti offers a comprehensive benefits package including Medical, Dental, Vision plans, Paid Time Off (PTO), Holidays, Short- and Long-term disability, life insurance, 7% match 401(k), voluntary programs and discounts.

This is a full-time position based in Lafayette, IN, without remote work opportunity.