The Medical Billing Collector II is responsible for overseeing the medical collectors assigned to their team. This role includes weekly huddles with team members, either in a group or one-on-one setting, to review performance and training needs.
The position requires extensive knowledge of the internal revenue cycle collections process and the ability to work effectively with team members, identify training needs, and ensure production metrics are met daily, weekly, and monthly.
Requirements & Qualifications
- High school diploma or GED
- 3+ years of experience with insurance collections and follow-up
- Knowledge of in-network and out-of-network facility and physician claims
- Knowledge of HIPAA, healthcare regulations, and compliance
- Understanding of revenue cycle, claims processing, and denial resolution
- Experience with commercial payers such as UHC, Cigna, Aetna, BCBS, Marketplace plans, and Humana
- Experience preparing and submitting facility, physician, and specialist claims
- Ability to read, analyze, and interpret EOBs from various insurance providers
- Familiarity with claims appeals and appeal workflows
- Strong communication, problem-solving, and negotiating skills
- Experience in a production-based environment with focus on meeting production standards
- Knowledge of EPower and Centricity preferred
- Proficiency with Windows PC applications such as Excel and Word
- Typing speed of 45–60 WPM
- Prior leadership training or experience preferred
Benefits & Perks
- Health benefits start on the first of the month after hire
- Medical, dental, and vision plans with sliding-scale premiums
- 100% coverage for preventive health services
- HSA and FSA options available
- Company-paid life insurance and long-term disability
- 401(k) with contributions starting after 30 days
- 100% match on the first 4%
- Full vesting after 3 years
- Employee discounts on travel, fitness, shopping, and more
- Paid time off
Location
Houston, Texas, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
No
Posted
1 month ago