Responsible for the foundational stages of the reimbursement cycle by managing initial and mid-stay authorizations, payor notifications, and daily billing system triaging.
This role helps secure timely authorizations, maintain accurate documentation, prevent coverage gaps, reduce administrative denials, and support steady revenue flow for behavioral health services.
The position is part of a mission-driven team focused on expanding access to life-saving mental health and substance use disorder treatment.
Requirements & Qualifications
- 2–3 years of related work experience in healthcare administrative roles, specialized billing, prior authorizations, insurance verification, or claims management
- Strong knowledge of prior authorization processes, payor portals, and medical billing practices
- Proficiency with RCM billing systems and workflow triaging to manage daily electronic task queues
- Knowledge of HIPAA confidentiality requirements and proper handling of patient information
- Excellent written and verbal communication skills for correspondence with insurance payors
- Strong attention to detail to accurately record authorization timelines, dates of service, and policy numbers
- Strong organizational and time-management skills to manage multiple policy changes and payor notifications
- Able to work a hybrid schedule of 4 days per week in the Nashville office and live within 75 minutes of the office
Benefits & Perks
Full-time, exempt employees are offered comprehensive benefits.
Location
Nashville, Tennessee, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago