Our network includes community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. BayCare promotes a culture built on trust, dignity, respect, responsibility, and clinical excellence.
This is a full-time remote position. Team members must reside in Florida.
The Patient Financial Representative II performs patient accounting functions including billing, collections, customer service, and cash applications. The role documents patient account activity, responds to customer billing inquiries, posts payments, implements billing guideline changes, identifies payer-specific trends, applies federal and state collection guidelines, interprets and follows up on Explanation of Benefits, and performs other assigned duties.
High school diploma or equivalent.
Required experience:
- 2 years of patient accounts experience, or 2 years of experience in a related field
Preferred experience:
- Experience with the Department of Children & Families (DCF) or other public assistance programs
Skills:
- Customer service
- Administrative and clerical skills
- Organizational skills
- Knowledge of regulatory standards appropriate to the position
- Medical terminology knowledge and understanding
- Written and verbal communication skills
- Ability to work in a team
- Computer skills appropriate to the position
Certifications and licensure: none required
Benefits and perks include:
- Medical, dental, and vision coverage
- Paid time off
- Tuition assistance
- 401(k) match and additional yearly contribution
- Annual performance appraisals and team award bonus
- Family resources and wellness opportunities
- Community perks and discounts
Location
Florida, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
4 weeks ago