Sharecare is a digital healthcare company that provides software and tech-enabled services across the healthcare ecosystem to improve care quality, drive better outcomes, and lower costs.
This role is responsible for processing release of information requests in a timely and efficient manner while ensuring accuracy, confidentiality, and compliance with HIPAA and applicable company and state/federal regulations.
The schedule is an evening shift from Saturday through Wednesday, 3:00 PM to 11:30 PM EST, and includes working holidays.
Key responsibilities include retrieving and returning medical charts, scanning medical records accurately, transmitting records daily, validating authorizations, performing quality checks, handling incoming requests by mail, phone, and fax, maintaining equipment, and providing excellent customer service.
Qualifications
- High school diploma or GED required
- Minimum of 2 years of prior experience in a medical records department or similar setting preferred
- Strong computer skills, including working knowledge of Microsoft Word and Excel
- Excellent organizational skills
- Ability to type 50 words per minute
- Ability to use fax, copier, and scanning equipment
- Willingness to learn new equipment and processes quickly
- Self-motivated and a team player
- Proven customer satisfaction skills
- Ability to multitask
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago