Responsible for the day-to-day operation of a reception desk or door entrance to a secure building on a military facility. Answers and responds to phone calls and email messages, checks credentials for persons entering the building, verifies and records visitors in a logbook, and ensures visitors are escorted into the building by the designated escort.
Key duties
- Greet visitors at the front door or reception desk
- Verify credentials for persons entering the building
- Check photo ID and maintain the visitors' log for uncredentialed visitors
- Contact staff who will escort visitors
- Ensure visitors sign out and return their visitor pass
- Answer reception phone calls and route calls appropriately
- Read and respond to emails from supervisors and customers
- Perform other duties as assigned
Requirements & Qualifications
Qualifications
- High school diploma or GED preferred
- One or more years of experience in an office setting
- Proficiency with Microsoft Office and general computer operation
- Working knowledge of answering phones and greeting visitors
- Preferred: experience with security regulations for secure buildings
- Active Secret Security Clearance
- Ability to complete a background check and favorable pre-employment drug screen
- Valid driver's license and acceptable driving record if operating an agency vehicle
- Strong communication, organizational, and confidentiality skills
- Ability to maintain positive working relationships and exercise good judgment
- Ability to work independently and handle emergencies effectively
Location
Alabama, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
4 weeks ago